Changing Email

It happens; for one reason or another, someone may need to change their email address. It could be that you've changed internet providers, moved job location, or just decided that you no longer want your college email address to follow you into "adulthood." Being an email based service, in order to fully utilize your OnlineSignupSheet.com groups you MUST update the email address associated with your account. The good news is that this is a very easy process.

How to remove a family from your group...

A frequently asked question is "How do I remove a family from my group?"

OnlineSignupSheet.com 5.3.1 released!

This release contains some tweaks to the Group Search feature, some usability optimizations, and some bug fixes

How to represent "Work Shifts" for Service Projects

OnlineSignupSheet.com makes managing the resources, people and tools, you need to run service projects quite easy.

I was recently contacted by a leader who wanted to allow multiple families to signup for shifts for an upcoming service project (a setup shift, a serve shift, and a tear down shift). In addition, she wanted to allow those same families to sign up for multiple shifts. She asked how to best represent that in OnlineSignupSheet.com. I replied: Quantity Signup Sheet Items. We discussed Quantity Signup Sheet Items briefly before, but let's show how to use Quantity Signup Sheet items for this example of work shifts.

Group Search iNquiry Attention Governor

The worst thing to happen to a potential group member is for them to submit an inquiry to a group, and hear nothing. No email, no phone call, no nothing. How demoralizing that would be, especially for those who are hesitant to join your groups as it is.

With the goal of not letting anyone slip through the cracks, the iNquiry Attention Governor was created.

Quite simply, the NAG system will escalate emails to Group and Organization leaders based on the recorded interaction with inquirers. There is one set of rules for inquiries which have been set to contacted, and another set of rules for inquiries which have not.

Custom Group Meta Data

Every Organization needs slightly different information from their small groups when advertizing their small groups to potential members. For a softball team, it may be open positions, or when they practice. For study groups, it could be normal meeting times, or what they are studying, or if childcare is provided.

Without this kind of meta data about the small group (meta data means data about the data, or data above the data), potential group members have incomplete information on which to base their group selection criteria.

OnlineSignupSheet.com solves this challenge by allowing Organization leaders to set meta data about their organization. This is presented as a set of questions to each Group leader who answer those questions. These answers provide rich detail to potential group members when using the Group Search feature.

Group and Organization Leader Inquiry Management Pages

Organization Leader Inquiry Management Page

Group and Organization leaders are provided simple tools to manage their open inquiries. The primary intent behind the inquiry process is to not let anyone fall through the cracks. So, getting the right information, and making the right decisions on how to proceed with an inquiry is important. This is why the Organization leader should establish inquiry process expectations and communicate those expectations to their group leaders.